Support & Operations

Innovative solutions that maximise your IT investment and achieve business outcomes

Cutting costs and reducing risk

With mounting pressures for organisations to reduce operational cost and reduce risk, organisations need to find alternative ways to grow without increasing their risk profile. Are you:

  • heavily dependent on key staff and their knowledge?
  • running out of capacity to deal with the management overhead?
  • finding that the costs of your IT administration function are prohibitive?

Benefit from

  • Staff augmentation
  • On-site and off-site support and administration service offerings
  • Flexibility to create the service that best suits your needs
  • Highly cost-effective solutions

We have the expertise and experience to create solutions that provide real benefit to your organisation.

Flexible, adaptable offerings

Whether your business needs call-taking capabilities, or full service ITSM solution administration, Redcore has a solution offering that caters to your business requirement.

On-site, or off-site

Augment your project resources with one of our experienced ITSM on-site consultants, or further reduce your costs by using our off-site capabilities.

Defined service levels

We can deliver services configured to your required service levels. We tailor our ITSM solution to fit your business.

Support services available, 24x7, 365 days a year

We can help you achieve your preferred business service levels with flexible, cost effective services, around the clock.