Our application management proposition is organised into 5 distinct but complimentary practices:
Each of these services offer tangible benefits to organisations that wish to maintain or extend the life, features or functions of an application without the expense and risk associated with maintaining the existing Remedy environment in house.
This service is designed to extend the return on investment for those organisations that have ITSM applications implemented within the business that may not have maintained the base core technologies at the supported versions. The service provides data administration and other administration and management functions, freeing up your own internal resources.
Designed to keep a ‘steady state’ solution mapped to business requirements as they evolve, these services are core technology-agnostic and may be undertaken via remote access.